Frequently Asked Questions (FAQs)

How long will it take to receive my order?
We aim to process and ship all orders within 1-2 business days. Shipping times vary based on location:
- Australia: 3-7 business days
You’ll receive a tracking number via email once your order has been dispatched. please check Spam or Junk incase.
How much does shipping cost?
Shipping rates are calculated at checkout based on your location. We offerfree shippingon Australian orders over$100.
Do you offer express shipping?
Yes! We offer express shipping at checkout for faster delivery.
What materials are your products made from?
Our silicone products are made from 100% food-grade, BPA-free silicone, ensuring they are safe, durable, and non-toxic.
Are your products dishwasher safe?
Yes! Our silicone products aredishwasher safe, making clean-up quick and easy. we do recommend warm mild hand wash with a sponge as some harsh chemicals in dishwashing tablets can stay on products causing them to make the food taste like the dishwashing tablets ued.
Can I microwave your products?
Yes! Our silicone items aremicrowave, oven (up to 210°C), and freezer safe. However,stainless steel productsshouldnotbe microwaved.
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Afterpay, Zip Pay, and Apple Pay.
Do you offer gift cards?
Yes! We have digital gift cards available for purchase – the perfect eco-friendly gift for new parents!
Can I use more than one discount code?
Only one discount code can be applied per order.